Returns & Exchanges
At Horus Watch Straps, we want you to be completely satisfied with your purchase. If your strap doesn't meet your expectations, we offer a 30-day window for returns and exchanges on all unworn items in their original packaging.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Carefully place the unworn strap in its original protective packaging to ensure it remains in pristine condition during transit.
Attach Shipping Label
Download and print the prepaid shipping label provided by our portal and securely affix it to the outside of your return parcel.
Receive Your Refund
Once our quality control team inspects and approves your return, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing