Frequently Asked Questions
Everything you need to know about our luxury watch straps
Are Horus straps compatible with my watch brand?
Our straps are specifically engineered to fit luxury brands including Rolex, Audemars Piguet, Panerai, and Breitling. Please check the 'Compatibility' section on each product page to ensure a perfect fit for your specific model and lug width.
What materials do you use for your straps?
We use only the highest grade materials, primarily vulcanized rubber for its durability and comfort, as well as premium leathers and high-performance textiles designed to withstand daily wear while maintaining a luxury aesthetic.
How long does shipping take?
Orders are typically processed within 24 hours. Domestic shipping within the US takes 3-5 business days, while international shipping usually takes 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for all unworn and unaltered straps in their original packaging. If you are not completely satisfied with your purchase, you can initiate a return through our online portal.
Do the straps come with a warranty?
Yes, all Horus Watch Straps come with a lifetime warranty against manufacturing defects. This covers issues related to the structural integrity of the strap but does not cover normal wear and tear or accidental damage.
Do I need special tools to install my new strap?
While some straps can be installed by hand, we recommend using a high-quality spring bar tool to prevent scratching your watch case. We offer professional installation kits on our website to help you swap your straps safely.